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Service Management: An Integrated Approach to Supply Chain Management and Operations Pages : 528 - Edition : 0 - Type : epub

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Service Management: An Integrated Approach to Supply Chain Management and Operations ( Cengiz Haksever , Barry Render )

Shared by le kaka on 2016-07-21

Service Management: An Integrated Approach to Supply Chain Management and Operations 2013 | ISBN: 0133088774 | English | 528 pages | EPUB | 9.60 MB Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers todays most effective theories and methods for managing service organizations, drawing on innovative insights from economics, consumer behavior, marketing, strategy, and operations management.

tags  Tags:  Management 

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